These Terms of Use govern access to and use of the TANLEM TECH LTD website and any online products, technical portals, software pages, hardware listings, support channels, order tools, subscription features, or digital communications provided by the company.

1. Acceptance of Terms

By using the website, requesting a quote, purchasing a product, subscribing to a service, creating an account, or engaging TANLEM TECH LTD for a project, the user agrees to be bound by these Terms of Use and any related policies or transaction specific terms published or provided by the company.

2. Nature of Services

TANLEM TECH LTD may provide artificial intelligence technologies, software development, cloud based systems, software consulting, coding, programming, testing, hardware and IoT related solutions, technology distribution, and related products or services as may be listed on the website from time to time.

3. Proper Use of the Website

Users agree to use the website only for lawful and authorized purposes. Users must not:

a. Use the website fraudulently or deceptively
b. Attempt unauthorized access to systems, data, services, or networks
c. Upload malicious code or interfere with website operations
d. Misrepresent identity, authority, or payment information
e. Copy, scrape, reverse engineer, exploit, or misuse protected website content or systems without authorization

4. Quotes, Orders, and Service Engagements

Any quote request, order, proposal, or service engagement submitted through the website is subject to review and acceptance by TANLEM TECH LTD. A payment acknowledgment, automated response, or inquiry reply does not by itself create a binding obligation beyond what is expressly accepted by the company.

5. Project Scope and Deliverables

Software, AI, cloud, consulting, and technical implementation services are delivered in accordance with the specific scope, specifications, dependencies, assumptions, and timelines agreed for the project. Changes in scope, delayed customer feedback, missing technical information, customer side dependencies, or third party platform constraints may affect pricing, timelines, and deliverables.

6. Licensing and Limited Rights

Where software, platforms, hosted tools, systems, or digital environments are provided, the user receives only the limited rights expressly granted by TANLEM TECH LTD or its licensors. No ownership in source code, proprietary tools, software methods, AI models, technical frameworks, or hosted systems transfers to the user unless expressly agreed in writing.

7. Hardware and Technology Products

Hardware, servers, devices, electronics, IoT equipment, and technical products may be subject to product specific specifications, availability, compatibility limits, installation requirements, warranty conditions, and manufacturer constraints. Users are responsible for ensuring that their intended environment is suitable for the product ordered.

8. Pricing and Billing

Prices, subscription charges, licensing fees, support fees, implementation charges, hardware prices, taxes, and other applicable costs may be updated from time to time unless otherwise agreed in writing for a specific transaction. Users are responsible for providing accurate billing information and for paying all charges when due.

9. Intellectual Property

All content on the website, including text, graphics, logos, diagrams, software elements, branding, documentation, workflows, AI related methods, and other proprietary materials, is owned by or licensed to TANLEM TECH LTD unless otherwise stated. No unauthorized copying, reproduction, distribution, resale, decompilation, or derivative use is permitted.

10. Third Party Services and Dependencies

The website and services may rely on third party cloud providers, payment processors, hosting providers, hardware suppliers, logistics partners, software vendors, and communication platforms. TANLEM TECH LTD is not responsible for the independent acts, outages, restrictions, or policy changes of third parties outside its reasonable control.

11. Disclaimer

The website and all related services are provided on an as available and as is basis. To the fullest extent permitted by law, TANLEM TECH LTD disclaims warranties regarding uninterrupted availability, complete absence of errors, merchantability, fitness for a particular purpose, and compatibility, except where such disclaimers cannot lawfully be excluded.

12. Limitation of Liability

To the fullest extent permitted by law, TANLEM TECH LTD shall not be liable for indirect, incidental, consequential, punitive, or special losses, including loss of profit, loss of revenue, loss of business, loss of opportunity, data loss, or reputational damage arising from use of the website, service interruptions, technical failures, project delays, integration issues, or inability to access the website.

13. Indemnity

Users agree to indemnify and hold harmless TANLEM TECH LTD and its officers, employees, contractors, and agents against claims, liabilities, losses, damages, costs, and expenses arising from misuse of the website, unlawful conduct, breach of these Terms, infringement of third party rights, or provision of unlawful content, data, or instructions by the user.

14. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria unless another mandatory law applies to a particular transaction.

15. Changes to Terms

TANLEM TECH LTD may revise these Terms from time to time. Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

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